Xola

What does using the Xola integration unlock?

• Get real-time visibility into your venue operations by pulling booking and customer data from Xola into one unified dashboard.

• See who's paid, who's checked in, and what's happening next - track payment status, arrivals, and guest details all in one place.

• Track everything happening in your venue, not just games - birthday parties, corporate events, special occasions - with complete visibility into guest counts and customer names.

• Connect the dots between bookings and actual gameplay to see the complete customer journey and identify what's really driving your best experiences.

• Cut down on walkie-talkie coordination with real-time alerts and status updates that keep your team informed about what's happening now and what's coming next.

• Match staffing to actual demand patterns so you can run lean when it's slow and scale up when you're busy - without compromising service quality.

Install the Drawbridge Xola App

1. Go to our Xola App

2. Login to your Xola account

3. Install the Drawbridge Xola App

   1. It should be visible on the Xola App Store by search if needed

Drawbridge Configuration

You will need the following:

• Xola Seller ID

Locate Xola Seller ID

• Go to your escape room’s public website

• Click to book a room

  • You will be taken to the Xola checkout page

• The URL for the checkout page will be of the following format:

  • https://checkout.xola.app/#seller/{{SELLER_ID}}/experiences/{{EXPERIENCE_ID}}

  • Copy the Seller ID from your checkout URL

Enable the Xola Integration in Drawbridge

• Go to Settings > Integrations > Point of Sale > Xola

• Paste in the Seller ID

• Enable the integration

• Click Save

Configure the Experience Mappings

• Select the experiences in Xola that map to the games in Game Control

• Set their difficulty and expected reset time

• Click Save